At ph 31, we believe that gaming should always be an enjoyable and controlled experience. We are committed to providing every player in the Philippines with the tools, information, and support needed to keep play fun and within healthy limits. Our responsible gaming framework is built around player well-being, transparency, and access to help whenever it is needed.
ph 31 gives every registered player in the Philippines direct access to practical controls designed to support healthy gaming habits.
Set a daily, weekly, or monthly deposit cap directly from your account settings. Once a limit is in place, it takes effect immediately and cannot be raised without a mandatory cooling-off period. This helps you stay within a budget you are comfortable with before you start playing.
Choose how long you want each gaming session to last and receive an on-screen reminder when your chosen time is up. Taking regular breaks is one of the most effective ways to keep gaming enjoyable and prevent fatigue-driven decisions. You remain in full control of whether to continue or log out.
If you feel you need a short break from gaming, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account will be temporarily suspended from placing bets or making deposits. This option is available at any time through your account dashboard.
For players who need a longer break, self-exclusion allows you to close your account for a minimum of six months or permanently. Once activated, self-exclusion cannot be reversed during the chosen period. Contact our support team to initiate this process and we will act on your request promptly.
Gaming is meant to be a form of entertainment, not a way to earn money or escape from problems. It is important to be honest with yourself about how gaming fits into your daily life. If you notice any of the following signs in yourself or someone you know, it may be time to take a step back and seek support.
If you are concerned about your gaming behaviour, we encourage you to use the self-assessment tools available through our support team or reach out to a professional organisation for guidance. ph 31 is committed to supporting every player in the Philippines who needs help, and our team is available around the clock to assist you.
ph 31 strictly enforces the minimum legal gaming age of 21 years in the Philippines, in compliance with PAGCOR regulations. All new players are required to complete identity and age verification before they can deposit funds or participate in real-money gaming. We take this obligation seriously and will suspend any account where there is reasonable doubt about a player's age until verification is completed satisfactorily.
Only players aged 21 and above are permitted to register and play on ph 31. This requirement is enforced at registration and during periodic account reviews in line with Philippine law.
Players must submit a valid government-issued ID and proof of address as part of our Know Your Customer process. Accounts that cannot be verified will be restricted from withdrawals and real-money play until the process is complete.
We strongly advise all account holders to keep their login credentials private and to ensure that minors in their household cannot access their ph 31 account. Parental control software is recommended as an additional safeguard.
If you or someone you know is struggling with problem gambling, professional help is available. You do not have to face this alone. The following organisations provide confidential support and guidance to individuals and families affected by gambling-related issues in the Philippines.
We also encourage players to review our Terms and Conditions and Privacy Policy for a full understanding of your rights and our obligations. If you have questions about any of our responsible gaming tools or policies, our FAQ page covers the most common topics in detail.
Gaming is best enjoyed when it is safe, informed, and within your means. Explore our platform, use the tools available to you, and reach out any time you need support. Our team is here for every player across the Philippines.